Last Updated: September 17, 2026
1. About PD Surgical
PD Surgical is a manufacturer and supplier of medical and veterinary diagnostic instruments based in Sialkot, Pakistan. This Privacy Policy explains how we collect, use and protect information when you visit our website, submit an inquiry, or contact our sales team.
2. Information We Collect
When you contact us or submit an inquiry through our website, we may collect information such as your name, company name, email address, country, phone or WhatsApp number, product requirements, order quantity, branding requirements, and other information you voluntarily provide.
We may also collect basic technical information related to your visit, such as browser type, device information, IP address, and website usage data where applicable.
3. How We Use Your Information
We may use the information you provide to respond to inquiries, prepare quotations, discuss wholesale or bulk orders, provide information about our products, process OEM or private-label requests, communicate regarding potential or existing business relationships, and improve our website and customer service.
4. WhatsApp and Email Communications
If you contact PD Surgical through WhatsApp or email, the information you provide may be processed through those communication services. Please review the privacy policies of the respective service providers for information about how they handle data.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, and user experience. Third-party services or plugins used on the website may also set cookies where applicable.
6. Sharing of Information
PD Surgical does not sell or rent your personal information. Information may be shared with trusted service providers when reasonably necessary to operate our website, communicate with customers, process business inquiries, or provide requested services.
We may also disclose information where required by applicable law or a lawful request from an appropriate authority.
7. Data Retention
We retain inquiry and business communication information for as long as reasonably necessary to respond to requests, maintain business records, manage ongoing business relationships, and meet applicable legal or administrative requirements.
8. Data Security
We take reasonable measures to protect information submitted through our website and business communication channels. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
9. Your Rights
Depending on where you are located, applicable privacy laws may provide rights concerning your personal information, including rights to request access, correction, or deletion of certain information.
To make a privacy-related request, contact us using the email address below.
10. Third-Party Links
Our website may contain links to third-party websites or services. PD Surgical is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our website, business practices, or applicable requirements. The latest version will be posted on this page with an updated revision date.
12. Contact Us
For questions or requests regarding this Privacy Policy, contact:
PD Surgical
Sialkot, Pakistan
Email: sales@pdsurgical.com
Phone / WhatsApp: +1 302-315-9363
Website: www.pdsurgical.com